Apple announced about smart battery case replacement program for the iPhone users. As per the research of Apple, they found some smart battery cases have charging issues such as the inability to charge the iPhone. That program specially launched for XS Max, iPhone XS, and iPhone XR.
That smart battery case was manufactured between January 2019 and October 2019. Apple said this is not related to a security issue. All Apple officials or authorized Apple service providers are replacing qualified battery cases for users which is totally free.
All XS Max, iPhone XS, and XR smart battery cases are replaceable which manufactured between January 2019 and October 2019.
Apple said that this plan is for some iPhone not for all. iPhone 11, 11 Pro or 11 Pro Max are excluded in this plan.
Apple spread the message to all affected users by the affected smart battery case, they can go to the Apple retail store or local Apple authorized service provider and fix the appointment to replace it.
Smart battery cases will be inspected by authorized staff and staff will verify that they meet program requirements or not.
January 2019 and October 2019 Apple launched a battery case and this product has been lots of faults and has been charging problems. Users have frequently complained about it.